Within a few days of completing an application, an HR Representative emailed me requesting me to reply with the best time to contact to conduct a phone screening. I replied immediately with a specific time period on any day of the week. I waited for a confirmation email with a scheduled date and time and never received it until after I followed up the next day. Let me reiterate that I requested a specific time period on any day of the week and the confirmed time I received back was not at all during the the time period I requested but I replied stating that it would be best if we keep the time I requested.
The day of and 10 minutes before the scheduled time of the phone screen comes and I received a voicemail (since it was not the schedule time- I wasn't able to answer the phone) stating that the interview need to be rescheduled for 3 hours later.. Ok, 3 hours later actually works better for me... well 3 hrs and 30 minutes later, I finally got the call. Interview lasted about 20 minutes with a series of average behavioral based questions basically inquiring about previous sales experiences and territory management. Interview went well and I was told that my application would be forwarded to hiring manager and I can expect to receive a call in 1-5 business days. I made sure (since I have been through interview processes it seems a thousand times and know promises are always made with no results) that I repeated and confirmed what I was just told about receiving a call for the second interview within 1-5 business days... 4 days passed and on the 5th day, I heard nothing. So before the 5th day ended I called the HR rep and asked if I should still be expecting a call from the hiring manager. As I introduced myself she said she remembered me and said "yea, you are the one the hiring manager is waiting to hear from. "We are just waiting on your answer since you said you weren't sure about the training schedule." <<That in itself let me know where this was going.... "Um, no, thats not me.. I'm such and such, the one who you changed the interview time to 3 hours later last week. We haven't spoken since the phone screen, and I still haven't heard from the hiring manager," I replied. She says, "Oh ok, He still hasn't contacted you at all?!? Oh, ok let me email him and see what is going on, let me put you on a brief hold. HOLD. "Ok, he said he has found the candidate he is looking for. You are encouraged to apply if other positions interest you." I politely said,"ok thank you." In the back of my mind, I'm wondering why it seems so unprofessional to not send a rejection email to the candidate who took the time to start a process with you. Everything happens for a reason, would I really want to work for a company that is unorganized and unprofessional?