11mo
Thank you for taking the time to share your feedback here, and again for raising your concerns with us directly over email on 2 May. We genuinely appreciated the opportunity to have that initial conversation.
We’d like to address your points in turn:
1. Interviewer experience and structure
All of our interviewers complete structured training, including shadowing and reverse-shadowing, to ensure they’re well equipped to make fair, consistent, and effective assessments. Our Tech Lead sometimes attends calls, but this was not the case in your interview.
The engineer you met is a valued mid-senior member of our team with strong commercial experience – someone we would absolutely consider a “truly experienced engineer.”
To suggest that an interviewer is unable to assess a candidate effectively simply because they are not in a leadership role goes against the principles of respect, trust, and fairness that we hold across our team. We believe strongly in empowering capable engineers to take responsibility in the hiring process – and in applying and maintaining consistent standards, regardless of seniority or job title.
2. Assessment criteria and decision-making
We appreciate that every company assesses candidates differently, and that feedback can be disappointing when it doesn’t align with expectations. Our process is designed to evaluate both technical ability and the capacity to communicate and problem-solve clearly in real time – all key aspects of how we work at Goodlord.
We use a structured rubric and scoring framework to ensure fairness and consistency. We do not optimise for “quick eliminations”; we optimise for thoughtful, consistent hiring decisions that result in quality hires.
We’ve successfully hired ten engineers through this approach in the current financial year, and have seen them thrive within the team – so we’re confident in the criteria we use. That said, we’re always learning and evolving, and your feedback contributes to that.
3. Interview timing and communication style
We recognise that your interview overran. The intention was to give you space to fully articulate your thoughts, but we appreciate your point about the need for clearer timekeeping. As promised in our follow-up email, this has already been fed back to the team, and we remain committed to ensuring structure and clarity at every stage of the process.
Thank you again for engaging with us both privately and publicly. We respect your experience and wish you all the best in your ongoing search and future opportunities.
