I applied through an employee referral a couple weeks later I was contacted by a recruiter for a phone screening. The phone screen was pretty standard wanting to learn more about your background and go over the position. Second phone interview was with the hiring manager, more getting to know my background and then more high level questions. I asked what the next steps in the process were and he said a Skype interview and then an in person presentation. Third interview was a Skype interview with employees in the California office. This was a first for me, so I wasn't really sure what to expect! Spoke with three different people at two separate times. They asked background questions and situational questions as well. Fourth Interview was my first person interview at the Chicago office. I met with a Senior Account Manager and then with the Manager of Customer success. Fifth and Final interview was a presentation with my manager and the VP of customer success. We did this over screen share. The recruiters shared useful tools for me to use during my presentation and that was super helpful. Two days after the presentation I was offered the position and I was happy to accept!

I applied for this role and completed two interviews with the hiring manager after being contacted by Lincoln, the recruitment agency. I was asked to prepare detailed topics and a full presentation, investing significant time and effort. After the final interview, there was complete silence for four weeks. My follow-up email to the hiring manager was ignored, and only after further chasing the agency did I receive a short email stating they had decided to hire internally. No phone call, no proper feedback — just an impersonal, dismissive message. This experience was not only unprofessional but completely at odds with the values Glassdoor promotes, such as authenticity, transparency, and respect for candidates. If you value your time and expect a professional, respectful process, I would advise proceeding with caution