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      Entrevista para Technical Support Manager

      15 jul 2015
      Candidato de entrevista anónimo
      San Francisco, CA

      Otras evaluaciones sobre las entrevistas para el cargo de Technical Support Manager en GitHub

      Entrevista para Technical Support Manager

      13 jul 2022
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia negativa
      Entrevista promedio
      Sin ofertas
      Experiencia neutra
      Entrevista difícil

      Solicitud

      Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en GitHub (San Francisco, CA) en mar 2015

      Entrevista

      Recruiter responded relatively quickly to my application and was friendly and professional. Process started by using their application to answer technical support questions. Since I never used their app, read through all of their docs, or supported the product, this was time consuming for me. people there seem responsive and approachable, but they also want to maintain a level of fun, which is good.

      Preguntas de entrevista [1]

      Pregunta 1

      If a user felt that someone accessed their account without the proper rights, how would you reply?
      Responder pregunta
      6

      Solicitud

      Me postulé a través de una recomendación de un empleado. Acudí a una entrevista en GitHub

      Entrevista

      Recruiter called and did the usual screen, going over experience and what kind of role I was looking for next. They handed me off to a coordinator who scheduled me to meet with the hiring manager. The hiring manager and I spoke for half an hour, mostly about the day to day of managing remote teams. We ended on what I thought were good terms, with a promise that someone would follow up the next week. They explained they had other candidates to talk with, which I understood. That was over two weeks ago and I haven't heard anything since. I've emailed the recruiter a few times, no word back. I have no idea if I'm still in the running or not but at this point I have to assume no. tldr if you interview with Github, expect to be ghosted.

      Preguntas de entrevista [1]

      Pregunta 1

      We talked about culture, KPIs for support teams, and how to forge strong bonds among remote team members.
      Responder pregunta
      3

      Entrevista para Technical Support Manager

      23 sep 2019
      Candidato de entrevista anónimo
      San Francisco, CA
      Sin ofertas
      Experiencia neutra
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 3 meses. Acudí a una entrevista en GitHub (San Francisco, CA) en sep 2019

      Entrevista

      After applying, I heard back from a recruiter within a month. The entire process after that was about 2 months long. An email from a recruiter with a writing assignment A phone call with a recruiter A Zoom call with a hiring manager A Zoom call with a "hubber" A Zoom call with 2 more "hubbers" After that, I got a more formal schedule from recruiters with a break down on what each call would cover. Another Zoom call with 2 people. A Zoom call about Diversity, Inclusion, and Equity. A Zoom call that should have been 2 people, but only 1 showed. Finally, a Zoom call with a different hiring manager and then a final wrap up with a recruiter. Here's where things got a little interesting. It was a long process and I got some really positive signals. I was told they would have an answer by the end of the week, which turned to the following week, which turned to another week, which turned to me reaching out twice for an update. I didn't get an offer, but I was interviewing with other companies, so it worked out. I appreciate the long, drawn out interviews because it shows that they care about a good culture fit and hiring the right candidate. Each person was really kind and had wonderful things to say about the company.

      Preguntas de entrevista [1]

      Pregunta 1

      Typical interview questions about "tell me about a time when ...". I also signed an NDA.
      Responder pregunta
      6