Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Genesys en dic 2021
Entrevista
Several meetings with different people. Seems like diversity and new culture is focus point. A lot of talk about experience as a service but the concept seems old. Looks like it is customer satisfaction with a different twist.
Preguntas de entrevista [1]
Pregunta 1
describe a difficult customer situation and how you resolved it.
