Initially I applied for a customer service position as I don't have any sales experience, but I was called the next day and offer a phone interview for the following day. The phone interviewer, however, told me that the customer service positions were full would I be interested in interviewing for a sales position. I said yes. We spoke for a few minutes somewhat informally talking about the position and the salary. Once we had determined that I would be interested in working in sales I was invited for an in-person testing at GEICO and possibly a face-to-face interview if I passed the test. I said yes and arranged for for the next step on Monday. I took the test that really was not that difficult. It was a multi-tasking/database entry test and a typing test with 25 wpm being required. I have no idea how well I did except to say that I was asked if I could stay for a face-to-face interview with an HR rep. I said yes and she and I talk for about 25 or 30 minutes and she asked if I had time to participate in a mock sales call session. By far, this was the most difficult portion since I've never sold, but apparently I did ok because I was asked if I had time to stay to sit on the sales floor to watch/listen to live sales cals and then speak to a sales manager for the final interview. I said yes and did and was totally impressed with the sales person I watched. I was eventually taken to speak to the sales manager and it also went very well. I was told I would be called within 48 hours to either be offered a position or to be told I did not get selected. The next morning I was called and offered a position. The entire process took place over just a few days and I can't tell you how impressed I was with everyone I spoke with and everyone I interviewed with. They were all very nice and extremely professional. I am excited to begin my foray into sales with GEICO!