Me postulé en línea. Acudí a una entrevista en GEICO (Woodbury, NY) en may 2015
Entrevista
Something is very wrong with the company where "recruiters" are trying to make you feel unwanted since the second you walk through the door. No one smiles, and it was very hard to understand what I was told, because lady who sent us the room for a skill test had her mouth covered with the file she was reading from. I speak 5 different languages, so I believe this wasn't my hang up. After the test and poorly given instructions 3 of us got pretty much the easiest test in the world. Switch between tabs and do data entry. Easy, right? WRONG. Tabs disappear one by one as you are trying to type in the correct info into the correct tab. I was called into a tiny office to hear that I failed. When I said tat something was wrong with the program I was told "no". I worked with some of the most challenging computer programs in the world, so.... After 15 years of working in Europe I find it hard to believe that when your potential employee has a complaint, supervisor, recrutier, or anyone can not even be bothered to check what happened.
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Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative en GEICO
Acudí a una entrevista en GEICO (Virginia Beach, VA)
Entrevista
There are two rounds. The first round is virtual and they ask about your background and if you can handle the process. For the second-round, You will shadow someone for 20 minutes then proceed for a 40 minute interview. There are a lot of situational questions.
Me postulé a través de otra fuente. El proceso tomó 2 semanas. Acudí a una entrevista en GEICO
Entrevista
Straight forward. There are 2 interviews, must pass 1st to get 2nd. 2nd interview is more detailed and is on site. 1st interview is via zoom. 2nd interview about 45 minutes to an hour
Me postulé en línea. Acudí a una entrevista en GEICO (Tampa, FL)
Entrevista
It was a weird process, first it was on zoom and my interviewer told me to turn off my camera because of the bandwidth issues. Then she asked three questions and provided me the job description and the hours. She then asked me if I was looking for other work and If I was currently working. I did tell her that I am currently working and she told me that I have enough time to provide my current job a two weeks notice. After the interview she told me that she was going to endorse my application for review. Then she sent me another email saying that “Your recruiter will be in touch with you for next steps”. Then in the middle of night not even 24 hrs, I get a generic email saying that I was passed on. I wanted to find out why did I get an email saying that a recruiter was going to contact me, then I passed on from someone else. This was a customer service position and during the interview she told me that I have a lot of experience. I just didn’t like during that interview I was given false hope. I would not recommend applying to this company.
Preguntas de entrevista [1]
Pregunta 1
1. Tell me a time when you had to deal with a customer and provided empathy?