El proceso tomó 4 semanas. Acudí a una entrevista en GEICO (Kansas City, MO) en ene 2019
Entrevista
Overall this entire process was a huge waste of time. I received a call about two weeks after I submitted my application online. The recruiter went over some basic things about the position and I had a sort of small interview with her. Then we scheduled the “official” phone interview which was a week later. Same recruiter asking me questions along the same lines, mostly what people have already shared on here. Then, after passing this part, I had to wait another two weeks for the in person role play. Let me just say this, I’m not dumb, and I’m a very organized person but this role play is a mess! It’s not that it’s necessarily “hard” per se but it is not an effective gauge on anyone’s skills. They give you a stack of 30+ documents to go over in 30 minutes which isn’t sufficient in the least. I mostly had to wing about 75% of it because there wasn’t enough time to learn everything. This role play is honestly designed for you to fail, they just want to see how much you failed. There was about 5 scenarios, ranging from filling out claims forms to price negotiations to planning your route from a map they give you. The Geico employees who were acting everything out with me were really cool and my recruiter was super nice but that pales in
comparison to everything else. I went into this process skeptical of everyone else’s reviews of this position but it truly sucks just as much as everyone else says. My one piece of advice is don’t count on this position and keep applying to other places throughout this process. Took me a whole month to finally get to the point for them to tell me I’m not a good fit for the position.
Preguntas de entrevista [1]
Pregunta 1
How would you motivate an employee that wasn’t performing to their full potential?
Me postulé a través de un reclutador. El proceso tomó más de 1 semana. Acudí a una entrevista en GEICO (New York, NY) en jul 2022
Entrevista
Went through one 30 min and one 60 min phone interview and 2 assessments. Both of the phone interviews were so faceless and it was just question after question. After all that, I wake up to an email saying I wasn't moving on to the last round. Such a Micky mouse organization.
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en GEICO (New York, NY) en mar 2022
Entrevista
I applied for the MDP program in the Tristate area at the end of March. As I was prepping for the interview I looked on Glassdoor For tips but from my experience I believe a lot of our experiences will be different depending on where you are applying as my interview timeline seemed to be a little different from some reviews I read. So don’t depend on these reviews to be the exact same interview experience and timeline. One thing i will say is even though the process is long they move through the process fairly
Quickly so as long as you are also applying for other opportunities it won’t feel like such a dragged out process. Most of the time you will get feedback the same day you complete a step. I also did not do a pre recorded hire vue video interview like some people did on here.
1) Contacted by recruiter to send transcript and availability for a preliminary phone interview.
2) spoke with recruiter about general overview on program, reviewed experiences on my resume, why geico and touched on brief leadership experiences from past jobs. Also talked about general job behaviors like how many times were you late and how many times did you call
Out? I suggest answering these as if you never called out or were late because if you answer otherwise you will be called out for it.
3) first sent behavioral assessment with a virtual
Customer service simulation. The next day i was sent the caliper assessment that goes into detail about your personality management style and logical questions.
4) few days later after calipher I was invited to compete a second phone interview a week later where they asked me situational STAR questions and about where else I’m applying and how does geico compare to My other options. This interview seems like they want to get to know about your management style, more in depth information about your leadership experience and how interested you actually are in this position. During this call The interviewer let me know immediately i will be moving on to the next step in the process which is a manager interview.
I’m not sure if this is actually the last step or if this will be role play and then a final interview but from the wording it seems like this will be my last step. But my advice will be don’t depend on these reviews to give you the exact timeline on what to expect because it may differ depending on which location and MDP track you’re applying for. Just be honest and be yourself and don’t overthink it and you should do fine. This is my second time applying and I’m doing very well compared to the first time i applied two years ago and the first time i didn’t make it past the initial first phone interview. So if it’s meant to be and you don’t overly prepare you’ll do great! But don’t overthink it :)
Tell me about a time where you had to work with a customer who received news they didn’t expect to hear or a time where you dealt with a difficult customer
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en GEICO (Dallas, TX) en feb 2022
Entrevista
Had a great interview with the interviewer, and then I was sent tests to take. I took one of the tests and felt I did well, but I was unable to take the second test due to a glitch. I attempted to contact the recruiter about this issue and she did not respond again.