I applied through my university job bank and received a call a few days later. The initial phone interview was composed of basic "do you know what this job is about" and salary expectations. I interviewed in person a few weeks later. The interview location was a drab building in the middle of nowhere. I passed the computer test and first in-person but did not move past the simulation test. After telling me I was not moving forward, the interviewer was very nice and encouraged me to apply again in a year since I only made a small mistake in the simulation. The whole experience was my main impetus for enrolling in a Master's program in one of the STEM fields. I couldn't believe I was being encouraged to wait a YEAR to reapply for a job that only paid about $32K + benefits. From the moment I walked out of the building I knew had to increase my skill set.

Fairly Easy, they will ask you situational questions that describe your judgement and will allow, them to understand your rationale in very difficult situations. They describe the role of the position and how you will deal with customers on a daily