Me postulé en línea. El proceso tomó más de 1 semana. Acudí a una entrevista en GEICO (Poway, CA) en abr 2018
Entrevista
I applied online and received an email stating they wanted to schedule a phone interview with me. After I spoke on the phone I was asked to come into the office for a face to face interview. As soon as I arrived, myself and two others went into a room and did a computer simulation. If you pass, you go upstairs for an actual interview. From there, the interviewer left the room and there was another simulation where they call you and you pretend you work customer service for a made up company. After that, I went and sat with a representative for about an hour. Then a manager from the customer service department met with me and offered me a position. I was there from 9:30-2:15 that day. After the offer was made, I had to give them permission to run a background and credit check (they’re looking for major financial issues like bankruptcies and foreclosures. Bad credit won’t disqualify you). I had to come back for the hair follicle drug test. About a week after the hair test and background check, they called and gave me a firm offer.
Preguntas de entrevista [1]
Pregunta 1
Why do you believe you would be good for this position?
Acudí a una entrevista en GEICO (Virginia Beach, VA)
Entrevista
There are two rounds. The first round is virtual and they ask about your background and if you can handle the process. For the second-round, You will shadow someone for 20 minutes then proceed for a 40 minute interview. There are a lot of situational questions.
Me postulé a través de otra fuente. El proceso tomó 2 semanas. Acudí a una entrevista en GEICO
Entrevista
Straight forward. There are 2 interviews, must pass 1st to get 2nd. 2nd interview is more detailed and is on site. 1st interview is via zoom. 2nd interview about 45 minutes to an hour
Me postulé en línea. Acudí a una entrevista en GEICO (Tampa, FL)
Entrevista
It was a weird process, first it was on zoom and my interviewer told me to turn off my camera because of the bandwidth issues. Then she asked three questions and provided me the job description and the hours. She then asked me if I was looking for other work and If I was currently working. I did tell her that I am currently working and she told me that I have enough time to provide my current job a two weeks notice. After the interview she told me that she was going to endorse my application for review. Then she sent me another email saying that “Your recruiter will be in touch with you for next steps”. Then in the middle of night not even 24 hrs, I get a generic email saying that I was passed on. I wanted to find out why did I get an email saying that a recruiter was going to contact me, then I passed on from someone else. This was a customer service position and during the interview she told me that I have a lot of experience. I just didn’t like during that interview I was given false hope. I would not recommend applying to this company.
Preguntas de entrevista [1]
Pregunta 1
1. Tell me a time when you had to deal with a customer and provided empathy?