The process from applying online to getting an official job offer took less than a week. Very easy phone interview, followed by a typing/multi-tasking assessment, then first in person interview with an HR person and a role-play where they call you from another room and you have to try to sell a product to them. If you pass that you then shadow an actual sales associate while they talk on the phone, followed by your final interview with the hiring manager. Very thorough process but not too difficult if you do okay being put on the spot. Consent to the background check and take an (on-site) hair analysis drug test and a week later got an official email congratulating on passing background and confirming my start date.