Me postulé a través de otra fuente. El proceso tomó 1 día. Acudí a una entrevista en Fusion Contact Centers (Santa Maria, CA) en feb 2013
Entrevista
Standard application process; only change was they wanted applicant to take a typing test, they wanted applicant to be able to type greater than 25 wpm. After that, they did the interview.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time when you had to deal with an irate customer and how you solved their problem without going negative.