Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Frontier (Henrietta, NY) en abr 2013
Entrevista
Online application followed by some long survey on a site I never used again. This was followed by a group interview that included a technical exam that thinned out the group by about half. Technical exam was EASY. Ludicrously easy. Questions about how to ping a website, or booting into safe mode. Drug test I believe came after this, maybe after the one on one. After the technical exam, was called back for a one on one interview, where they made the offer. Six weeks of VERY basic training after and straight to the phones.
Preguntas de entrevista [1]
Pregunta 1
How do you ping google.com? (Seriously, this was probably the most "difficult" question.)
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Frontier (Allen, TX)
Entrevista
I went in for an assessment - general computer knowledge and typing test. Once I passed the assessment I was scheduled for a group interview and had to go drug test. After passing the drug test and the group interview I was scheduled for an interview with several supervisors and given a tour of the building.
Me postulé en línea. Acudí a una entrevista en Frontier (Allen, TX) en sep 2015
Entrevista
It's a group interview up to 8 candidates and 3 supervisors. We all took turns answering questions, and also did some role playing to simulate calls we will be taking.
Preguntas de entrevista [1]
Pregunta 1
How would you assist a customer who cannot connect to the internet?
El proceso tomó 4 días. Acudí a una entrevista en Frontier (Deltona, FL) en ago 2015
Entrevista
Very Easy. I was sent the digital Interview through HireVue. Passed it. Then was sent an email to schedual face to face interview. First was a group interview. Only 4 of us was in the interview. To me it kind of seemed like an icebreaker group. Them was called for the final interview. That interview latsted maybe 10 mins. In 24-48 hours I was sent the email with the job offer. Of course I accepted.