Me postulé en persona. Acudí a una entrevista en Firstsource Solutions
Entrevista
General Assessment, voice test and typing test and will take about a week for a reply from their side and training will be provided for 3 months and quality check on calls and and there wil 2 interviews initially and they will call you for other details
Preguntas de entrevista [1]
Pregunta 1
General communication skills and knowledge and experience in Customer Service
I had one online interview, it was very easy, asked me couple of competency questions and offered me the job soon. I don’t know the process now but they always used to hire many candidates
Me postulé a través de otra fuente. Acudí a una entrevista en Firstsource Solutions (Mumbai) en sep 2025
Entrevista
Group interview, then solo. Felt out of place at first but the company wanted to be upfront and maybe "weed out" people who weren't interested in the lower pay and work load. The solo interview was a series of questions that were about my past experience and how I would handle an irate customer.
Preguntas de entrevista [1]
Pregunta 1
How many calls I would take at my last place of employment
Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en Firstsource Solutions (Houston, TX)
Entrevista
Easy interview i had two interview 1 on camera and other over the phone. Pretty much the second interview went over ever. It was call a informative session where everything was went over and questions were being asked
Preguntas de entrevista [1]
Pregunta 1
Asked about previous roles and what would you do in certain situations