Me postulé en línea. Acudí a una entrevista en Firstsource Solutions (Warrington, North West England, England) en ago 2020
Entrevista
I received a phone call from a person who was from the recruitment division and she described the job to me and asked me if I would be interested. When I asked if there were any questions for me she said no as by the look of my CV she felt I would be right for the job. It was a telephone appointment.
Preguntas de entrevista [1]
Pregunta 1
Can you work shifts anytime from Monday to Sunday between the hours of 07:00-23:00. Also if I could travel into the office.
Me postulé en línea. Acudí a una entrevista en Firstsource Solutions (Middlesbrough, Inglaterra) en nov 2023
Entrevista
Questions were shared ahead of the interview so I was prepared. Interview took about 15 minutes. Interviewer was calm but not conversational.
Asked questions on empathy, listening and difficult customers then teamwork.
I passed the interview and worked for about 6 months.
Engaging and qestions were mostly scenario based. Started with questions based on items on CV and functions in each of the previous roles. In total there were about 5 scenario based questions.Interview was virtual and lasted about 30min. Contact was made two weeks after with offer
Preguntas de entrevista [1]
Pregunta 1
Tell us one time how you went out of your way to help a customer and how you know you did the right thing.
Me postulé en línea. Acudí a una entrevista en Firstsource Solutions (Manchester, Inglaterra)
Entrevista
Interviewed with the team manager, it was about 30 mins. The team manager was nice. You will have some ideas about the role.
Asked about your past experience
What is your greatest achievement in your life so far