Me postulé en línea. El proceso tomó 1 día. Acudí a una entrevista en Firstsource Solutions (Colorado Springs, CO) en dic 2016
Entrevista
Very simple. Applied this morning and got a call back mid-afternoon, the same day. After a few questions about my employment history and what I want from a job, I was asked to answer a some questions regarding hypothetical customer service scenarios. I must have answered the questions to the interviewers satisfaction, because she offered me a position soon after ...which I happily accepted. The job is seasonal (which fits my needs perfectly), so maybe that would explain why the interview process was so easy.
They do drug test and run a background check.
Thank you for taking the time and leaving us such great feedback! We love receiving feedback as it allows us to make Firstsource a better place to work. We are happy to hear that you have experienced the multiple positive attributes that our company has to offer!
Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative en Firstsource Solutions
I had one online interview, it was very easy, asked me couple of competency questions and offered me the job soon. I don’t know the process now but they always used to hire many candidates
Me postulé a través de otra fuente. Acudí a una entrevista en Firstsource Solutions (Mumbai) en sep 2025
Entrevista
Group interview, then solo. Felt out of place at first but the company wanted to be upfront and maybe "weed out" people who weren't interested in the lower pay and work load. The solo interview was a series of questions that were about my past experience and how I would handle an irate customer.
Preguntas de entrevista [1]
Pregunta 1
How many calls I would take at my last place of employment
Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en Firstsource Solutions (Houston, TX)
Entrevista
Easy interview i had two interview 1 on camera and other over the phone. Pretty much the second interview went over ever. It was call a informative session where everything was went over and questions were being asked
Preguntas de entrevista [1]
Pregunta 1
Asked about previous roles and what would you do in certain situations
