Acudí a una entrevista en Firstsource Solutions (Middlesbrough, Inglaterra)
Entrevista
A group of 5 people gather to go into a room where you are then doing 5 question speed dating with 5 different people. They could be agents or team leaders.
Preguntas de entrevista [1]
Pregunta 1
Tell me about the time you dealt with a difficult customer and how did you deal with it
The interview went exceptionally well, and I felt a strong, positive rapport with the team. They were highly engaged, asking thoughtful questions about my past projects and discussing future initiatives. The conversation flowed naturally, making me confident I am a great fit.