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      Búsquedas relacionadas: Evaluaciones de Fidelity Investments | Empleos en Fidelity Investments | Sueldos en Fidelity Investments | Prestaciones en Fidelity Investments
      Entrevistas en Fidelity InvestmentsEntrevistas para el cargo de Customer Service Representative en Fidelity InvestmentsEntrevista en Fidelity Investments


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      Entrevista para Customer Service Representative

      19 mar 2021
      Candidato de entrevista anónimo
      Cincinnati, OH
      Sin ofertas
      Experiencia negativa
      Entrevista promedio

      Solicitud

      Me postulé en línea. Acudí a una entrevista en Fidelity Investments (Cincinnati, OH) en feb 2021

      Entrevista

      In one word: painful. Let me describe it in detail: Step one: application. After this, they reached out and said they'd like to schedule a phone interview. After deciding a time, I prepared and settled in for the time. When the time arrived, I was at my phone, waiting for the call. When the call came, my spam blocker blocked the call, so I frantically called back five times, no answer. I left a voicemail or two and sent an email. No answer until the next day, when I got an email that said "the position has been filled." She also mentioned in the email that she had attempted to call me but my voicemail box was full, prompting her to move on. The only problem is, she left a voicemail and my box is not full. Next step: applied for different job with similar title. Different recruiter scheduled time. When time came and went with no call, I heard nothing. I emailed. Nothing back until the next day, when she said she was open for a couple hours if I could make it work. I did. We had phone interview where she offered feedback and sent me on to assessment. I take assessment on a Sunday. She calls Monday and says I got a perfect score, and shed like to help prepare me for interview the following week. She does so, and we prepare. Interview is on Thursday at 1, and lasts about 1.5 hours, where they say explicitly that I will hear back from them with a rejection or offer, within 2 weeks. Two weeks go by, nothing. I send an email to recruiter, no reply. Next week comes, and I send another email, with no reply for 3 days. Finally, over three weeks later, recruiter says that they are moving on with more qualified candidates and asks if I would like some feedback. No thanks! For a company that prides itself on customer service and treating people with respect and courtesy, they did the complete opposite during every aspect of the application process.

      Preguntas de entrevista [1]

      Pregunta 1

      What does customer service mean to you?
      1 respuesta

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative en Fidelity Investments

      Entrevista para Customer Service Representative

      15 feb 2026
      Candidato de entrevista anónimo
      Merrimack, NH
      Oferta rechazada
      Experiencia neutra
      Entrevista difícil

      Solicitud

      Acudí a una entrevista en Fidelity Investments (Merrimack, NH)

      Entrevista

      Was quite a few interviews for a rather entry level job but the people seemed nice. Was hard to answer how I would study for something I had no materials for yet.

      Preguntas de entrevista [1]

      Pregunta 1

      How would you study for the FINRA?
      Responder pregunta

      Entrevista para Customer Service Representative

      26 ene 2026
      Candidato de entrevista anónimo
      Westlake, TX
      Sin ofertas
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en Fidelity Investments (Westlake, TX)

      Entrevista

      Phone call interview and then panel interview. It was pretty average in difficulty and the whole interview process spanned about two months. I did my interviews virtually since I don't live there.

      Preguntas de entrevista [1]

      Pregunta 1

      Describe a time you worked with a team.
      Responder pregunta

      Entrevista para Customer Service Representative

      16 nov 2025
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en Fidelity Investments

      Entrevista

      Filled out an application and was sent an invitation to do video interview via email. The interview process seemed straightforward. The job description included having to pass an exam after a trial period.

      Preguntas de entrevista [1]

      Pregunta 1

      Video interview, which asked multiple behavioral questions.
      Responder pregunta