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      FedEx Custom Critical

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      Búsquedas relacionadas: Evaluaciones de FedEx Custom Critical | Empleos en FedEx Custom Critical | Sueldos en FedEx Custom Critical | Prestaciones en FedEx Custom Critical
      Entrevistas en FedEx Custom CriticalEntrevistas para el cargo de Customer Service Representative Freight en FedEx Custom CriticalEntrevista en FedEx Custom Critical


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      Entrevista para Customer Service Representative Freight

      6 abr 2019
      Empleado anónimo
      Uniontown, OH
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en FedEx Custom Critical (Uniontown, OH) en abr 2019

      Entrevista

      I applied through the FedEx website and within four hours I recieved a phone call from a recruiter who wanted to schedule a phone interview with me. During the phone interview she asked me about my previous and current work experiences and then asked me a few behavioral events questions, most were about my organizational skills. I recieved another phone call about 5 minutes after my phone interview and they told me they would like me to do an in person interview the following week. There was one interviewer in the room with me and another on the phone, they both asked me questions back and forth. I was asked about my previous work history, what did you like/did not like at the previous jobs. After I answered the 5 behavioral events questions they gave me a run down on the position, what time my shift would be, the daily responsibilities of the job, the training process. They asked if I had any questions and I did so we went over those. They told me it would take about another two weeks before I hear anything from them. After the interview they asked if I could stay for an extra 20 minutes and sit down with a current employee and listen in on a few phone calls to get a feel of what I would be doing on the job. I thought that was really cool! Everyone was super nice and the building is gorgeous inside. About 5 days after my interview I got an offer letter sent to my email, I accepted the job offer and then the next day I was sent an email to fill out my background check information and schedule a drug screening.

      Preguntas de entrevista [5]

      Pregunta 1

      Describe a time when your quick thinking made a difference with a customer
      Responder pregunta

      Pregunta 2

      Describe a time when a customers request confused you
      Responder pregunta

      Pregunta 3

      Describe a time when a situation arose with a customer and you were not prepared for it and how did you handle it?
      Responder pregunta

      Pregunta 4

      Describe a time when you made a mistake in front of a customer and when did you realize you made the mistake? How did you fix it?
      Responder pregunta

      Pregunta 5

      Describe a time when you had a conflict at work and how did you resolve it?
      Responder pregunta
      1