very easy, typical star questions not hard phone interview highering manager interview. "Tell me about a time you handled a difficult customer."
"Describe a time you solved a problem under pressure."
"Give an example of when you went above and beyond for a customer."
Me postulé en línea. Acudí a una entrevista en Farmers Insurance Group (Austin, TX) en jun 2010
Entrevista
Standard bbi questions. They will call you for screen and bring you in to tour. Just one round unless going for supervisor or manager. Overall pretty cut and dry process
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time when you were faced with a difficult customer and what you did to handle the situation.