Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en Farmers Insurance Group (Oklahoma City, OK) en mar 2014
Entrevista
One phone interview with a recruiter followed by an interview at the office with a manager and several supervisors in the department. Very relaxed atmosphere. They don't specifically explain what they're looking for but the expectation is that you'll follow the BBZi model. They're looking for strong examples and full explanations
Preguntas de entrevista [1]
Pregunta 1
How do you know if a customer has a good understanding of what they've been told?
Me postulé en línea. Acudí a una entrevista en Farmers Insurance Group (Oklahoma City, OK) en ago 2016
Entrevista
Phone interview was the initial contact with the company recruiter. Simple questions - about work history, school, time available, and if I can work in a busy environment. Then an in person interview on location.
Preguntas de entrevista [1]
Pregunta 1
How would you handle an upset customer?
How would you deal with a customer who disagrees with your value on their vehicle?
Can you juggle multiple things at once?
Me postulé a través de una recomendación de un empleado. Acudí a una entrevista en Farmers Insurance Group
Entrevista
Quick, behavioral questions, two interviewers in the room with you. The entire process took about 1 1/2 hours. That's really all i can't think of to say about it. It was a standard interview process.
Preguntas de entrevista [1]
Pregunta 1
Name a time when you had to overcome a tough situation
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Farmers Insurance Group (Olathe, KS) en abr 2015
Entrevista
I had two phone interviews and then I was asked to come into the office. I first interviewed for an entirely different position and when it was over, I received a call that they would like me to come back and interview for another position. When I interviewed the first time, it was all situational questions. The second time was just a basic conversation and a very laid back interview.
Preguntas de entrevista [1]
Pregunta 1
Describe a time that you had to handle an upset customer?