El proceso tomó 2 semanas. Acudí a una entrevista en Farmers Insurance Group (La Mirada, CA) en mar 2008
Entrevista
The first phase was a phone interview and was asked customer service questions, and why the position interested me. I was then told that there would be an in person interview set up at the field office, when it took longer than expected, I went in unannounced and was given an interview right away by the claims manager and a supervisor. I was called back that same day and offered the Claims position. The following week I came in to take an intelligence and skills test which was easy for me. After passing that, the last step is to take a physical where I was given a drug test as well.
Preguntas de entrevista [2]
Pregunta 1
What you tell an insured who was being charged for a car wash when vehicle was being delivered?
Me postulé en línea. Acudí a una entrevista en Farmers Insurance Group (Grand Prairie, TX) en jul 2015
Entrevista
Applied online, about a week later I received an call, which I missed, and then an email requesting a phone interview after which I got another email saying I was moving forward and asking me to review the online video for the position. I was also supposed to describe "something significant you‘ve accomplished in the area of exceeding customer service expectations" and email it back. I got an interview date and a request to do a personality test. I interviewed with 2 managers and a supervisor. Normal STAR based questions after which they left me in the room for a brief minute while they conferred and then came back and told me they would get back to me by the next week.
Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Farmers Insurance Group
Entrevista
Applied online. Next day received email to schedule interview by phone with recruiter. Received email for personality test. Got call from branch and was interviewed by phone again by a supervisor but was not ready for interview.
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Farmers Insurance Group (Martinez, CA) en ene 2012
Entrevista
I applied online and was contacted by a recruiter within two weeks. She sent me a personality test and an intelligence test that consisted of math and English skills. After passing that, a phone interview with the recruiter was done. Farmers Insurance uses behavioral based interviews, so come prepared with specific stories about your background. After the phone interview I had a panel interview with three managers. Average interview. I was scheduled for a ride along, which showed me a lot about the position.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time where you had to persuade an angry customer to accept your recommendation.