First step - submit cv. cv submitting is easy, you don't need to answer application question. Second step - telephone interview. They like entrepreneur spirit, commercial driven candidate. Third step - interview with department manager - make sure you understand the role, what you are going to do. Perhaps read some career guidance book about that role would be helpful. I was not successful in the last stage, but I got feedbacks. If you demostrate you understand the role in business analyst, what you going to do on a daily basis, passion for IT. You will success.