KEY FACTORS FOR SUCCESS: 1. Be a Team Player: A reliable teammate with a "can do" attitude who assists with all store tasks including, but not limited to, deliveries, cycle counts, inventory spot counts and the end of day process. Builds trust, mutual respect and transparency with other associates on the team and contributes positive ideas and creative solutions to make the team better Coach and assist less experienced staff in exceeding customer service and store performance expectations 2. Deliver Customer Value: Proactively probe customers to understand their needs and be the best at exceeding the expectations of our customers in terms of product, service and partnership Unyielding belief in our products, services and partnership capabilities; know the needs of customers and provide simple, but creative solutions Develop strong personal relationships with customers in order to gain trust, valuable feedback and discover unmet needs 3. Achieve Performance, Growth and Safety Results Work safely and proactively identify potential safety concerns; assist with developing and implementing solutions and promoting safe behaviors amongst the team Help maintain the cleanliness of the store, keeping it neat, organized and safe at all times Proactively identify and capitalizes on opportunities to grow sales with current and potential customers Assist with merchandising products and managing inventory to ensure we have what our customers want, when they need it Contribute strongly to the overall performance and growth of the store and achievement of excellence for all stakeholders