Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en EvoShield (Athens, GA) en nov 2012
Entrevista
phone interview then went in for an in person interview. asked what type of customer service experience I had had before. asked to participate in mock phone call from a pretend customer. this caller had received the wrong item in the mail for her son's birthday. how would you rectify the situation?
Preguntas de entrevista [1]
Pregunta 1
How good are you at handling people who may be disgruntled over the phone