Me postulé en línea. Acudí a una entrevista en Ergeon (Ciudad Juarez) en feb 2021
Entrevista
Interview process was very straight forward since the beginning. I had the pleasure to speak to Caleb and Dedria who were on time and very friendly. The both let you know the next steps after the interview and always keep you posted via email.
Preguntas de entrevista [1]
Pregunta 1
They asked me to speak about my customer service experience, also asked what did empathy mean to me .
They made me buy a laptop for almost $1000 and two days later they sent me an email saying that the recruitment process has been canceled after they told me that I got the job.
Preguntas de entrevista [1]
Pregunta 1
How would you handle a customer who doesn't want to make the purchase right away?
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Ergeon en jun 2025
Entrevista
It was thorough at first, but then when the final interview came, the interviewer Lhacya didn’t seem too interested at the very start. Even though I answered all the questions at best, I was still declined. Her camera was also off the entire time, so interviewing with her was not a good experience and it was uncomfortable, as there were long pauses from her throughout.
It was slightly stressful but doable, just come prepared. You need to be kind and show you want to grow within the company. Study on training to ace your interview,
Preguntas de entrevista [1]
Pregunta 1
They asked how you would handle an escalated customer.