First stage was an online application, very straight forward and typical. Next was an over the phone interview taking 10-15 mins, the interviewer will most likely have lots of interviews so don't be alarmed if she has no knowledge of your CV. Questions were regarding leadership, customer service, sales and working ethic. Lots of tell me about a time... that sort of thing. I was told straight away that I had passed that stage and the next stage would be an interview at the head office. I did not pass this interview so cannot give any advice on it.

very straightforward general interview questions about yourself, your experience, what you know about the company, desire to work there, whether you are competitive or work well under pressure, if you have sales experience, etc.