Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Enterprise Mobility (Jacksonville, FL) en oct 2019
Entrevista
Step one of the process was an online assessment, then video interview, then phone interview. My interviewer was easy to talk to, I felt quite optimistic after each step of the process.
Preguntas de entrevista [1]
Pregunta 1
Describe a time when you dealt with a difficult customer.
Acudí a una entrevista en Enterprise Mobility (Traverse City, MI)
Entrevista
I interviewed with the Branch Manager and Regional Director. The interview covered basic questions mostly focused on customer service experiences. It lasted a little less than an hour, and everyone was very kind.
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Enterprise Mobility (Phoenix, AZ)
Entrevista
Initial was ok but face to face was very judgmental and reminded of an interrogation. Not sure what they were looking for exactly. I answered the questions but I guess not good enough and I know I have great experience.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you helped a customer who was angry.
Me postulé a través de una facultad o universidad. Acudí a una entrevista en Enterprise Mobility
Entrevista
Straightforward at one of their offices. A good chat around job role and my CV. Spoke about my customer service skills and the culture of the company. Area manager and manager of branch interviewed me.
Preguntas de entrevista [1]
Pregunta 1
Experience in customer service previously. Some scenario based questions.