Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Enterprise Mobility en jul 2008
Entrevista
I applied online for a customer service representative position with Enterprise Rent-a-Car. I was contacted a few days later by a recruiter, who told me that she liked my resume and would like for me to come in for an interview. I went in for the interview, where I was asked mainly frequently-asked interview questions. These included: if my friends could use 3 words to describe me, what would they use? Give an example of where you encountered a problem, and the steps that you used to solve it. Where do you see yourself in 5 years? Why do you want to work at Enterprise? etc.
Preguntas de entrevista [2]
Pregunta 1
Give an example of a time at work where you encountered an unexpected problem, and how did you go about solving it?
Acudí a una entrevista en Enterprise Mobility (Traverse City, MI)
Entrevista
I interviewed with the Branch Manager and Regional Director. The interview covered basic questions mostly focused on customer service experiences. It lasted a little less than an hour, and everyone was very kind.
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Enterprise Mobility (Phoenix, AZ)
Entrevista
Initial was ok but face to face was very judgmental and reminded of an interrogation. Not sure what they were looking for exactly. I answered the questions but I guess not good enough and I know I have great experience.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you helped a customer who was angry.
Me postulé a través de una facultad o universidad. Acudí a una entrevista en Enterprise Mobility
Entrevista
Straightforward at one of their offices. A good chat around job role and my CV. Spoke about my customer service skills and the culture of the company. Area manager and manager of branch interviewed me.
Preguntas de entrevista [1]
Pregunta 1
Experience in customer service previously. Some scenario based questions.