I initiated interview process, then moved onto first step after online application was processed. First/only stop was HR. I already engaged in "Information Interview" at my request at local branch. In essence, if you are not a relatively recent college graduate (0 to 6 years) or good looking female, you can forget working at this place, despite their claims otherwise. Any real experience you might bring, except from inside other auto-rental giants, is of no value to Enterprise. Only your age, willing to work for an average wage, and compete with clones of yourself - that being, "Literature Majors" with no chance to obtain jobs in other fields. The people in those jobs are great people. The people who have moved up from those jobs don't want to upset the apple cart by bringing on board someone who will either surpass others relatively quickly OR might have the potential for being offered a position elsewhere - on short order, and is likely to take it (in a career change situation) - because you would leave at the offer of 1.5-2x the $$, so... unless you're older and just want to kill time washing cars and picking up customers 20 hours a week, it's not likely you will find a "home" here.