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      Entrevista para Cloud Manager

      5 abr 2017
      Candidato de entrevista anónimo
      Orlando, FL
      Sin ofertas
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Ellucian (Orlando, FL) en mar 2017

      Entrevista

      I applied at the same time for both Manager-level and Director-level positions using Ellucian's web site. HR called me later that day and said that the Director position was probably going to be filled internally, but that they would like to consider me for a Manager role. They were actually going to hire three Managers and would like to set me up with a phone interview with the hiring director. That interview happened five business days later, and it went well, so I was set up with three more video interviews with current Managers (HR found it impossible to get these Managers to meet with me at the same time, so I had to go through three separate interviews on three separate days.) During these interviews, I learned from the three Managers that they are brutally overworked right now, and they gave me the sense that upper management's decision making is a chaotic mess: good people have left; less-than-good people who should have never been promoted have been let go, with their responsibilities dumped on those who remain; disagreement persists over having employees come into an office versus working remotely. Now I am fortunate enough to currently have a good position with a good company (I just want something even better) so these interviews gave me pause. I thought: perhaps Ellucian isn't everything I'm hoping. Nevertheless, I thought these interviews went pretty well, even though these stretched-too-thinly Managers were mostly just running through a list of questions they had written down, and one confessed that he hadn't looked at my resume before the interview started. Four business days later, HR e-mails me again and wants to set up two more 30 minute phone interviews! This time, with another Director and a VP. Six interviews, and none of them in person. Is this really their hiring process? At that point I'm really starting to see the dysfunction the Ellucian managers were talking about, but I persevered. I was very flexible with my time, and we scheduled the additional two interviews at a time of Ellucian's choosing. The VP interview went badly: he called 10 minutes late, said he was driving when he started the call, and the audio on his call was not very good. His questions were very general and meandering, and near the end of our time he asked why I was leaving my current company, followed by "I guess I should have asked you that to begin with." He simply was not engaged in this interview. A day later, the next call with another Director went a little better, because she was organized and engaged, but she asked many of the same questions as the VP. Two business days later, I was told that Ellucian would not be making me an offer. After six interviews! If you're interviewing with Ellucian, I hope your outcome is better than mine, but beware: Ellucian does not mind wasting your time with their dysfunctional hiring process. Questions asked were mostly about my management and leadership style, with not a single question about something on my resume.

      Preguntas de entrevista [4]

      Pregunta 1

      What is your ideal job?
      Responder pregunta

      Pregunta 2

      How do you handle difficult situations?
      Responder pregunta

      Pregunta 3

      What's your strategy for handling unhappy or difficult customers?
      1 respuesta

      Pregunta 4

      What's your strategy for your first 30, 60, 90 days on the job?
      1 respuesta
      5