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      Elevance Health

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      Búsquedas relacionadas: Evaluaciones de Elevance Health | Empleos en Elevance Health | Sueldos en Elevance Health | Prestaciones en Elevance Health
      Entrevistas en Elevance HealthEntrevistas para el cargo de Customer Care Representative en Elevance HealthEntrevista en Elevance Health


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      Entrevista para Customer Care Representative

      10 ago 2019
      Candidato de entrevista anónimo
      Columbia, SC

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Care Representative en Elevance Health

      Entrevista para Customer Care Representative

      4 oct 2024
      Candidato de entrevista anónimo
      Columbus, GA
      Oferta rechazada
      Sin ofertas
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Me postulé en línea. El proceso tomó 8 semanas. Acudí a una entrevista en Elevance Health (Columbia, SC) en jun 2019

      Entrevista

      Online application, about a week later I got the opportunity to do a phone interview. It was scheduled a week later. The interview was done through a separate company, not sure why someone from the actual office I applied for didn’t do it. The interviewer barely spoke English, didn’t speak very clearly and on top of that, constantly was cutting me off through my interview questions. It was very impersonal and unprofessional. She seemed a bit rude and genuinely unconcerned and uninterested in the answers I had to fight to get out. Its a bit underwhelming seeing as how I was excited and tried to show my enthusiasm for a job I was excited to apply for. It’s been over a month now and I haven’t received any updates, calls or emails regarding my application. It’s really sad that a company has you go out of your way to not only apply, but to do an hour assessment test before the application, wait for an interview just to have you sitting around for a month plus looking stupid without any update to your status. If you need a job ASAP, I wouldn’t recommend applying here. They honestly are a waste of time.

      Preguntas de entrevista [1]

      Pregunta 1

      Name a scenario where you dealt with an irate customer. What was the outcome/solution?
      Responder pregunta
      1
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. Acudí a una entrevista en Elevance Health (Columbus, GA) en sep 2024

      Entrevista

      The first interview was a recorded Q&A. You had 3 tries to get the recorded response you wanted. The second interview was a 30 minute interview on Microsoft Teams. The manager was polite, personable, and the interview was casual.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me about a time you had to deal with a difficult customer.
      1 respuesta

      Entrevista para Customer Care Representative

      3 oct 2023
      Empleado anónimo
      New York, NY
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. Acudí a una entrevista en Elevance Health (New York, NY) en sep 2023

      Entrevista

      Web camera interview then a second interview. Job offer a week later. Job offer was sent via Email and then quick phone call for offer. Congratulations letter followed the same day and then background check

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me about a time where you had a difficult customer and how you handled it?
      Responder pregunta

      Entrevista para Customer Care Representative

      12 jul 2023
      Empleado anónimo
      Winston-Salem, NC
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en Elevance Health (Winston-Salem, NC)

      Entrevista

      Interview was good , they asks lots of questions just answer them with confidence I say . Questions can get a little tricky in the interview but you can do it

      Preguntas de entrevista [1]

      Pregunta 1

      Name a time when you went above and beyond
      Responder pregunta