I interviewed with 3 different Ekos employees. 1 potential colleague, 1 manager, and the CEO. Throughout nearly the entire month and a half long process of interviewing, I had to email them several times to remind them I was still interviewing. They had forgotten me. Customer Success at Ekos is currently being managed by a product of the modern Ivy League that prioritizes diversity and inclusion over finding reliable candidates via merit. This individual displayed a cold, dispassionate, and robotic demeanor throughout the interview and was visibly disdainful towards my approach to the market segmentation analysis exercise. I finished the interview accepting that I wouldn't get the position and being grateful, as I already came to the conclusion this manager would make my life miserable. Apparently they felt it was necessary to keep me around as a guinea pig for their interviewing process, and I made it to the third round with the CEO. True to the stereotypical behaviors of the position, their initially welcoming demeanor revealed itself to be meretricious; an understandable byproduct of having to constantly seek allies in the venture capital space. I had to nudge Ekos almost 3 weeks after this last meeting just to get a rejection email. When I asked for feedback on my performance, I was ignored. I was truly passionate about joining this company until being strung along for almost 2 months. Also, along the way I dug into feedback on their product itself and was shocked at the amount of negative reviews by brewmasters, ciderworkers, and wine industry executives alike. The Ekos platform changes constantly, throws wrenches into processes it's advertised to improve, and ignores user feedback to the point of hilarity. Their incompetence has actually become a meme amongst the craft beer industry. Do not go into your Ekos experience, as a user or prospective employee, with high expectations. Have respect for yourself or at least expect your time to be wasted.