On April 14, 2016 I submitted an online application at the request of my EJ financial adviser to work in his office. In late April 2016 I had a screening interview by phone with company recruiter. She passed me on to the FA to be interviewed in person. I interviewed with him end of May 2016. Recruiter sent me many documents to be e-signed to submit to background screen, drug screen, etc. She then contacted me and said those were sent in error as she had confused me with another applicant in another office, in another state with the same first name as me. I followed up with recruiter, and financial advisor twice in June and once in early July. On July 21, I received a call from the FA's on-call person to tell me she was leaving in two weeks. I checked the Career site and found the job was no longer active, so I contacted the FA and the recruiter to ask for an update. The recruiter advised the job was still open, the FA left a voice mail message indicating he had offered to someone else, but wanted me to hang in just in case they didn't pass the background screen. I contacted the recruiter the next day to advise her of this, and received an automated rejection letter within the hour. My FA sent an email dated late on 7/21 asking if we could talk. I haven't returned his call. Today, I went to the career site and withdrew my application, as it was still showing as pending.

The interview process included a phone interview with a recruiter, recorded video responses to multiple prompts, and finally an in-person interview with the financial advisor. The process took several weeks.