The whole process took a little longer than normal because right after my phone interview they filled the last slot of the open position. However, the recruiter was so nice and said they shoudl be hiring again soon and she would circle back. Sure enough I heard from her a month later, scheduled a skype interview and an in person interview and was offered the job a few days later. Overall it was a great experience. Everyone was so friendly and I really felt welcomed. The final in person interview was a little intimidating because you are interviewed by about 6 different employees including directors, managers, and future co workers, but they were all extremely nice.

1. Phone screening 2. Skype with ops manager 3. Onsite panel interview with 5 team members. Had to answer two sample emails on the computer and was asked various situational questions of how I would handle client and internal issues. *Recruiter was great at preparing me!