Me postulé en línea. Acudí a una entrevista en EG Group
Entrevista
Applied online and was asked for a face to face interview. Interview was with area manager and regional director. Lasted an hour with standard interview questions: tell us what good customer service looks like, what KPIs have you had to focus on etc.
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en EG Group (Rhyl, Wales) en nov 2019
Entrevista
Phone interview then a face to face interview with lots of questions on business acumen and previous customer service experience. You were scored on each section 1-4 and scored overall with a percentage which would either give you a job offer rejection or hold you on file
Preguntas de entrevista [1]
Pregunta 1
Tell me a time you have provided excellent customer service