Me postulé en línea. Acudí a una entrevista en EDF
Entrevista
Fast and relatively painless - received a conditional offer immediately after the interview process. The interview itself included situational questions alongside the application of previous experiences to fit the questions being asked.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you helped a vulnerable customer. How did you achieve this?
Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en EDF (Sunderland, North East England, England) en mar 2020
Entrevista
I applied online and was contacted, two hours after submission, by a member of their Recruitment Delivery Team. I partook in a telephone interview and was booked for a virtual interview two days later. The interview was booked for 10:15am. The interviewers called via WhatsApp at 10:21am on the day of the interview. I was interviewed by two women and they took turns asking me questions. I was asked to perform a task - reply to a customers' email. I was given 10 minutes to read the email and respond to the customer.
I received an email the next day that i did not get the job and i asked for feedback. The feedback i received was mostly positive but the interviewers had written that i was late for the interview, my writing needed improvements and i did not give in-depth reply to the questions, even when "promoted". I think the word is "prompted". My overall view of the interview and interviewers was - unprofessional and cheap. I actually saw the interviewers laughing at me while i completed the task i was assigned. Please use Skype for virtual interviews, it is professionally acceptable compared to WhatsApp.
Thank you for your feedback, we are sorry that you have had a bad experience. We are evolving our recruitment process during these challenging times and will ensure that your feedback is considered in the development of our campaign.