Preguntas de entrevista para el cargo de Customer Service Representative CSR en Duquesne Light

Test was on a computer very difficult. Definitely need customer service experience.I was a pass or fail. You either moved through process or went on to a face to face interview with an HR person and a Manager of the department you will be working in. Personality might havea little to do with like any interview .How well will you along with people. 50 word minimum here??