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      Búsquedas relacionadas: Evaluaciones de Duke Energy | Empleos en Duke Energy | Sueldos en Duke Energy | Prestaciones en Duke Energy
      Entrevistas en Duke EnergyEntrevistas para el cargo de Customer Service Representative en Duke EnergyEntrevista en Duke Energy


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      Entrevista para Customer Service Representative

      10 may 2018
      Candidato de entrevista anónimo
      Charlotte, NC
      Sin ofertas
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Duke Energy (Charlotte, NC) en may 2018

      Entrevista

      Contrary to the last poster, I had a very positive experience when I interviewed at the Charlotte, NC office last week. Upon completion of a two part online assessment, I was called for a phone screening type of interview about two weeks later. I was then scheduled for an interview two days after the phone screening, but had to reschedule by a few days due to a death in my family. The talent acquisition manager was very understanding and accommodating. I then had a fave to fave interview with two managers who were both polite, professional, and knowledgeable. I found the building to be very comfortable and could tell safety and customer service were first and foremost. Everyone that I seen was dressed either business casual or casual, but the casual dress was definitely workplace appropriate and I believe it’s essential for employees who are sitting all day to be able to be comfortable. I haven’t received at offer yet and was told that it would be a couple weeks before I hear from them, although I am hoping to receive an offer soon!

      Preguntas de entrevista [1]

      Pregunta 1

      Basic situational questions. If you have any experience in customer service you should do fine.
      Responder pregunta

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative en Duke Energy

      Entrevista para Agente De Atendimento

      15 jul 2025
      Candidato de entrevista anónimo
      Ceres
      Sin ofertas
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 4 días. Acudí a una entrevista en Duke Energy (Ceres) en abr 2025

      Entrevista

      Foi uma entrevista muito boa e bem técnica com os candidato, sempre colocando situações de como a pessoa iria agir em cada momento. Foi uma entrevista bem tranquila e pediram também para eu ficar calma e me sentisse em casa

      Preguntas de entrevista [1]

      Pregunta 1

      Qual o seu ponto Forte? Quais as suas dificuldade, quais as suas habilidades
      Responder pregunta

      Entrevista para Customer Service Representative (CSR)

      15 nov 2023
      Empleado anónimo
      Greensboro, NC
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en Duke Energy (Greensboro, NC)

      Entrevista

      assessment was easy. Asked pretty simple questions. I'm sure my 12 year old niece could have passed it. The let you know if you pass the assessment within minutes after taking it

      Preguntas de entrevista [1]

      Pregunta 1

      You are put in contact with a customer, Sheela, who is quite upset. After reviewing Sheela's notes within your computer system, you see that in the last two weeks she has spoken with numerous representatives regarding the same issue. It is obvious after reviewing the notes, that there is nothing you can do for the customer at this point related to her issue.
      Responder pregunta

      Entrevista para Customer Service Representative

      17 oct 2023
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en Duke Energy

      Entrevista

      Easy process, great interviewers they provide you with the expectations. I would recommend you utilize the STAR method as you will be hired based on your responses utilizing this method.

      Preguntas de entrevista [1]

      Pregunta 1

      What can you bring to Duke energy ?
      Responder pregunta