7y
I apologize for your unpleasant experience; however, feedback is very important to us at Dot818. We are a growing company that has expanded rapidly within the last year. We have gone through some of the growing pains that come with the territory. In an ongoing effort of improvement within the organization , we have made some changes to help alleviate some of the issues you mentioned. You are right that we did not have anyone covering the front area. We rarely have foot traffic as all our business is done over the phone, client site visits or over the Internet. We have hired additional staff and created better workflows to greet and welcome visitors and potential employees with open arms. Internal and external communication has also been improved. Thanks for your feedback!
