Me postulé en línea. El proceso tomó 2 días. Acudí a una entrevista en Discover en may 2025
Entrevista
It was very cheerful and knowledgeable. I did two interviews. First one was with Tamara and second one was with Adrian. They both give you all the information you would need about the company, benefits, and pay. I had no questions at the end of the interview.
Preguntas de entrevista [1]
Pregunta 1
Q: How would you feel if a customer was using bad language/cursing at you? How would you handle it?
Q: Talk about a time when you had to take constructive criticism and how you handled it.
Q: What is your process of de-escalating a call?