Me postulé en línea. Acudí a una entrevista en Discover (Phoenix, AZ) en sep 2014
Entrevista
I originally applied online for the fraud prevention, the start date was well over a month out and I didn't think I would be hired anyway so I thought "what the hell" and applied using a resume and cover letter.
A couple days later I got a call from a recruiter at discover (in their HR department) we did a brief phone interview and she invited me in for an in person interview the next day.
When I arrived she called me back, I set my bag down in the interview room and then she took me on a tour of the key parts of the call center. It was awesome and I was very impressed! Its a huge call center, has a pretty big gym, a cafeteria, cafe's, and several snazzy breakrooms.
We got back to the interview room and she asked me typical interview questions, and then she gave me a bunch of note cards with words written on them. I had to organize the cards in order of what I value most and explain some of my decisions.
The interview went well so I was invited back the next day for a 2nd interview- this time with a senior recruiter who made the hiring decisions.
She asked the same questions, and went over some call center scenarios (like what would you do in this angry customer situation) and after about 45 mins the interview was over.
A half hour Later I got a call from the first recruiter I interviewed with who asked how it went, and she told me she was sending me some emails. I had to send them a copy of a court document from 9 years ago but once I did she called me and offered me the job.
Warning for applicants- be aware that when you go in to fill out the new hire paperwork they will fingerprint you and do a URINE drug test on the spot with the nurse on campus.
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Discover (Chicago, IL) en abr 2022
Entrevista
I did the application online then did the assessment. I received a call within a week. Talked with the recruiter for a little over an hour and was offered the position at the end of the call. Interview was a mix of formal and informal conversations. Very nice interviewer and a very good recruiter!
Preguntas de entrevista [1]
Pregunta 1
Tell me about a challenging situation in a prior job.
Me postulé en línea. Acudí a una entrevista en Discover
Entrevista
The interview was different than typical personality assessments. They had you put personal attributes in order from strongest to weakest on premade cards that they had. They also asked you a list of normal interview questions in scenario form. They then talked about your schedule, benefits and when you would be expected to work.
Preguntas de entrevista [1]
Pregunta 1
Explain a time you handled a complicated situation.
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Discover (Phoenix, AZ) en ago 2016
Entrevista
The first interview is over the phone. The second interview will be in person. The recruiter for this location was very quick to respond after I applied, which I know many of us can appreciate. She was very kind and professional while making the interview more conversational versus stiff. I'd love to work for this company if only this position paid a bit more.
Preguntas de entrevista [1]
Pregunta 1
Can you think of a time when you had a problem that you had to act quickly to solve? What did you enjoy most about your previous job? What were your responsibilities at your previous positions?