Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Diligenta (Bristol, Inglaterra) en oct 2025
Entrevista
Mostly example based questions, interview took about twenty minutes with two members of staff. Offer came through quite quickly after the interview, which seems to be the experience of others as well
Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative (CSR) en Diligenta
Acudí a una entrevista en Diligenta (Edimburgo, Escocia)
Entrevista
Easy and simple interview overall. I heard back the same day with a job offer, which was a great surprise. The interview questions were very generic and straightforward, focusing on teamwork, problem solving, and telling them a bit about myself. Nothing felt too difficult or unexpected. The interviewers were very, very friendly and made the whole experience comfortable and relaxed. It felt more like a conversation than a formal interview, which helped reduce nerves and made it easier to answer questions confidently.
El proceso tomó 4 semanas. Acudí a una entrevista en Diligenta (Edimburgo, Escocia) en jul 2024
Entrevista
Very informal they do a role playing task where a customer calls in they also ask about customer service you have done and received from others and your experience overall the women was nice and through the interview and prior was lovely used to call up after offer and ask how I was if had any questions