Me postulé a través de una recomendación de un empleado. El proceso tomó 1 semana. Acudí a una entrevista en Delta Air Lines (Phoenix, AZ) en feb 2011
Entrevista
I was recommend from a current employee and process was initiated with a call from Delta. I spoke with a human resources employee and on the spot had a phone interview. She asked basic questions e.g. Are you over 18? Can you work a flexible schedule? Have you ever committed a felony? Why do you think you would be a good employee? Tell me about a time you went out of your way to help out another customer? etc.
Next step was to complete an online application and customer service survey.
Then I was given a couple choices for interview times and scheduled an in-person interview. Was interviewed by two very kind women, made me feel very welcome. The only question I was thrown off by was Tell me about a time when you had an accident....afterward they explained that the purpose was that accidents happen a lot at the airport and the answer they were looking for was prevention of accidents.
Finally, was offered a Conditional Job Offer at the conclusion of the interview. So, as long as I passed the drug test and agility test (lifting a 50 lb suitcase) I would be able to start training and then start working.
Great company and everyone was so kind and welcoming!
Very long but easy. You have to complete multiple phases but pretty much at this point if you pass a drug test then you are fine. The process takes around 4-5 hours. Just make sure you dress sharp.
Me postulé a través de una agencia de empleos. Acudí a una entrevista en Delta Air Lines (Atlanta, GA) en abr 2011
Entrevista
Very tough competition in the industry. I know them to be a fair employer that takes great pride in their ability to offer great customer services from a warm welcoming staff of agents. They provide a respectful environment where employees opinions count.