Step one: Filling out the online application Step two: The one-way webcam interview. The questions were given after a short presentation and then you had thirty seconds to prepare an answer before you had to record it. Remember to be bubbly and dress like you are sitting in the same room with them. Step three: The phone call. A recruiter goes over company standards, expectations, asks you about body art such as tattoos and piercings and then goes into further details of the job. They ask you if you are able to complete each of these without any problems. Again, have a bubble personality. I got lucky with my recruiter, she was a peach! We talked like we had known each other our whole lives! We even made a pact to go shopping together! She then invited me to a face to face interview. Step four: The face to face interview. Mine is at the end of this month so I can only go by what has been said by my friends that already work for Delta as flight attendants, but the hiring process is always changing.

I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.