Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Delta Air Lines
Entrevista
Applied online 02/07/14 Heard back two weeks later. Wanted Passport # before phone interview. 02/15/2014 Didn't have Passport on hand, so they said to call back. Called back, was told a Senior Recruiter would call; was called back but missed call; call back, was told again SR would call back. 24 hrs passed noticed application moved from "under review" to "withdrew from consideration," panic- called back and was immediately interviewed - phone. Answered questions such as child napping on floor, person too intoxicated how to deal, Weather delay, customer complains about food, a time with a difficult customer, situation that was unfair. Lady said, "Thanks, SR will call back if need additional information."
Went back to website, noticed file now said, "Under review." Still waiting to hear back from SR.
BTW: I applied for the LOD position - French
Preguntas de entrevista [1]
Pregunta 1
How to deal with an intoxicated customer who wants more to drink- how to handle/what do you do?
Acudí a una entrevista en Delta Air Lines (New York, NY)
Entrevista
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Preguntas de entrevista [1]
Pregunta 1
Name a time you had to deal with an upset customer?
Acudí a una entrevista en Delta Air Lines (Atlanta, GA)
Entrevista
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Preguntas de entrevista [1]
Pregunta 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?