Me postulé en línea. Acudí a una entrevista en Delta Air Lines (Atlanta, GA) en ene 2014
Entrevista
Long process. Here were my steps:
10/3/13
Online application
Online assesment
12/30/13
Phone Interview...very similar to the ones listed on this site. How would you handle the following situations:
- angry passenger, meal plan not available due to bad weather conditions
- parents allowing baby to sleep on floor board in front of them
- toddler running down the isle
- intoxicated passenger
- name a time when someone was being treated unfairly
1/7/14
Invitation for face to face
1/9/14
Face to face interview
7:30am - exhausted after leaving
Preguntas de entrevista [1]
Pregunta 1
Time when you coached someone in to becoming better.
Acudí a una entrevista en Delta Air Lines (New York, NY)
Entrevista
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Preguntas de entrevista [1]
Pregunta 1
Name a time you had to deal with an upset customer?
Acudí a una entrevista en Delta Air Lines (Atlanta, GA)
Entrevista
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Preguntas de entrevista [1]
Pregunta 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?