El proceso tomó 3 meses. Acudí a una entrevista en Delta Air Lines (Atlanta, GA) en feb 2012
Entrevista
I applied to Delta mid-January, completed the personality test, the online application... and about a week after I had done the online application, I recevied an email to call them right away. I called and had a phone interview - admittedly I thought of AMAZING answers after the phone interview and was kicking myself, but they was I had passed and was being sent to a senior recruiter for review, who would call if there were any additional questions.
I didn't hear back AT ALL after that, and have been constantly calling about every other week to get an update. Today I was told that I would be on file for six months, which *sigh* basically means I wasn't chosen this time around.
Preguntas de entrevista [2]
Pregunta 1
Describe a situation at a previous job which was stressful and how you handled it.
Me postulé en línea. El proceso tomó más de 1 semana. Acudí a una entrevista en Delta Air Lines (Los Angeles, CA) en abr 2019
Entrevista
The entire process was very nice and not too lengthy about 3 weeks to a CJO.
3/29 - I applied online and did 2 assessments
4/1 - I was invited to a video interview
4/5 - Scheduled a face to face for 4/9
4/9 - Face to Face
4/11 - CJO
The video interview is a little weird but you have unlimited retakes just be yourself. They used the S.T.A.R. method in interviews so familiarize yourself with that style before doing your interview.
Now the face to face is a lot of fun. There are about 30 applicants there with you for various customer service jobs so don’t feel discouraged by the number. You will play an ice breaker that will test your skills on “reading books by their cover.” Keep in mind the interview starts when you walk through the door, there will be several interviewers walking around taking notes during every phase. After the long ice breaker/introductions, you will peel off and wait for your face to face. It is a long wait and you’re selected at random but stick in there. It’s only 4 QUESTIONS!! All in S.T.A.R. format. One surrounding your compliance to safety, another based on your ability so smooth out customer interactions, another on you ability to resolve issues before they escalate and I apologize I am drawing a blank on the last question.
At the end of the interview they will stress a two week waiting period but I received my phone call with my CJO 2 days after my interview. Hope this helps someone.. Good luck. Go Delta!!
Preguntas de entrevista [1]
Pregunta 1
Name a time you witness someone violating a safety rule.
Me postulé en línea. Acudí a una entrevista en Delta Air Lines (Greensboro, NC) en mar 2019
Entrevista
User friendly system. Allows practice. By the time you are ready for the questions, you are ready to go. They send you an email with helpful information prior to the interview; giving you three days to prepare and complete the interview.
Preguntas de entrevista [1]
Pregunta 1
6 questions (handling conflict, difficult customers, special requests, difficult colleagues). All to be answered using the STAR method.
Me postulé en línea. Acudí a una entrevista en Delta Air Lines
Entrevista
I was asked to do a digital recorded interview through HireVue. It was given three days to complete the interview on my on time. I was told a Delta representative would contact me about next steps. It has been one week and I have not heard back as of yet.
Preguntas de entrevista [1]
Pregunta 1
I had six behavioral type interview questions. They were different from the practice questions on HireVue. I was asked to describe one of following, steps I took, and results:
. a time a coworker was doing something wrong
. a difficult task/ assignment at work
. a proud moment / significant achievement
. a time I had to stop one task and work on something different
. a time I disagreed with a supervisor
. a time I had a lot of work to complete quickly