Me postulé a través de una recomendación de un empleado. El proceso tomó 2 semanas. Acudí a una entrevista en Definity (Kitchener, ON) en dic 2016
Entrevista
Phone interview and typing test followed by an in person interview with an HR representative and a team lead about a week later. Typical structured questions followed by behavioural questions. The behavioural questions were to do with their core values so make sure to prepare some examples how well you work with others, how you deal with conflict, criticism, ethical behaviour at work.
Preguntas de entrevista [4]
Pregunta 1
Last time you had a strained relationship with a colleague and how did you handle it?
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Definity (Toronto, ON) en sep 2025
Entrevista
Virtual interview, 5-6 questions. Can re-record the answers and proceed to next question, they declare to use AI with this screening.
Why Definity? What is customer service? Received email for stage 1 interview within 1-3 weeks
Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Definity
Entrevista
I was invited for a phone screening interview with an HR representative and then a Microsoft Teams interview with two regional leaders. It was a typical interview where questions were mostly about character and soft skills.
Me postulé en línea. Acudí a una entrevista en Definity (Toronto, ON)
Entrevista
Very easy interview. Basic textbook style questions, more about character and soft skills than anything else. No odd ball or hard questions. Everything was written down in front of you as you had the interview.