I interviewed for the Fintech Support Specialist (EMEA) position at Deel in December 2024. My experience started off smoothly with a screening call with the Talent Acquisition (TA) team, followed by a home task, which I completed successfully. After passing, I had interviews with the Manager of Payment Operations and then the Head of Payment Operations. I was told to expect feedback within a couple of days, but due to the holiday season, there was a delay. A month later, the recruiter reached out with positive feedback, stating that I would meet with the Associate Director of Fintech. I booked the interview slot, but when I checked the next day, it was missing. I rebooked and informed the recruiter via email, only for it to be canceled again. Shortly after, I received an email informing me that the position had been closed and that I could book a short call with the recruiter for feedback. However, despite multiple attempts to schedule the call, the recruiter has never responded to my emails. While the interviewers were friendly and professional, the lack of communication and transparency in the final stage was disappointing. I had invested significant effort in the process, and receiving constructive feedback on why I was not selected would have been ideal. Clearer communication and better handling of candidates in the later stages would improve the overall experience. Would I apply again? Possibly, but I hope Deel improves its candidate communication and follow-up process in the future.

I went through a total of four interview sessions and one test for the position. The process felt quite lengthy and somewhat repetitive. Many of the questions asked across the interviews were nearly identical, with the only major difference being that each session involved someone from a different department. After spending a month completing the interviews and passing the test, unfortunately I did not receive an offer and the final response also came from a no-reply email address, It's disheartening given the time and effort I invested. Feedback for improvement: I recommend simplifying the interview process by reducing the number of sessions to a maximum of three, with each one having a clearly defined and distinct agenda. Additionally, I would appreciate receiving a personalized response with clear feedback on why I wasn't selected from a real person rather than an automated email, especially after committing such amount of time and effort for the interview.